Zendesk Performance Suite | The service agreement

Services that will help optimize your operations and maximize efficiency of your customer service

Your Success with Our Service

Unlock the full potential of your business with our value-packed service agreements that are designed to empower your operations and drive success by optimized use of Zendesk.

Key features:

  • Ongoing support from our experts
  • Proactive Zendesk optimization
  • Goal oriented approach
  • Personalized Service Visits
  • Continuous improvement
  • Kickoff meeting to set the goals
  • Prompt Support

Service package key features

Explore how we help your business to deliver seamless customer service for your team and customers. Learn more about our solutions.

Ongoing support from our experts

Our needs coverage ensures that your business receives personalized attention and support, with 1 hour dedicated to each department every month. You can also give us a call in business hours.

Proactive Zendesk optimization

Stay ahead of the curve with our proactive monthly reviews that identify opportunities for improvement and efficiency gains

Goal oriented approach

Achieve your business objectives with ease as we analyze KPIs and Explore reports to guide you towards success.

Personalized Service Visits

Enjoy regular service visits every three months, where we go the extra mile to ensure your systems are running smoothly and efficiently.

Continuous improvement

Benefit from ongoing maintenance and configuration changes that keep your systems up-to-date and optimized for peak performance.

Kickoff meeting to set the goals

Our kickoff meeting sets the stage for a fruitful partnership, with a minimum commitment of 3 months to kickstart your journey to excellence.